Commercial Bank | ComBank Digital (2024)

‘ComBank Digital’ has its own mobile application which allows you to handle your finances swiftly and securely on the go. The mobile application is compatible with iOS, Android and HarmonyOS operating systems, and complies with international standards and best practices adopted to provide utmost user security.

‘ComBank Digital’ is offered through a responsive web application and three native mobile applications which enables access across all devices such as Desktop PCs, Laptop Computers, Tabs and Smart Phones. It consists of internationally recognized user security features with industry standards and a vast range of services.

Enhancing the user convenience, ‘ComBank Digital’ features a range of built-in options that allow you to customize your digital banking preferences, on your own without the assistance of a bank agent.

Any Commercial Bank account holder who has not already registered can register themselves online for this facility 24/7 and enjoy its features without visiting a branch.

'ComBank Digital' offers services such as checking balances of Current Accounts, Savings Accounts, Investments, Loans and Credit Card accounts and transactional activities such as applying for Fixed Deposits, instant payments across the banking network, share trading settlements etc can be carried out securely.

‘ComBank Digital’ also supports bill payments to more than 68 entities in nine categories such as Telephone, Electricity, Water, Credit Cards, Insurance, Pay TV, Education, Schools and Rates.

Online features
  • Access via Smart Phone /Tab/ Web
  • Biometrics Login Access
  • Self-registration for Personal accountholders
  • Username password auto-recovery/Self-unblock facility
  • Device registration for secure login & device management
  • Quick access through widgets to access available balance/ upcoming payments and templates
  • Changing Username / Password
  • Selection of alert & setting up of alert delivery methods
  • Exchange rate inquiry with graphical presentation of fluctuations
  • Dash board view of all accounts maintained under a single identity
  • Transaction history view of Current/Saving accounts & Cards with holds/ pending transactions
  • View issued & deposited cheque images
  • Accounts statement download in PDF format
  • Option to instruct the Bank to stop generating printed statements
  • View upcoming/ scheduled payments & modify as necessary
  • Bill payments with real time updates depending on the capability of the biller
  • Fund transfer between own accounts
  • Intra Bank fund transfers with real time update
  • Domestic bank fund transfers with real time credit to beneficiary account
  • International fund transfers with option to upload the supporting documents
  • Bill payments & Fund transfers can be scheduled for a future date
  • Own Credit Card settlement
  • Intra Bank third party Credit Card settlement
  • Other Bank card settlements could be done via Domestic Fund Transfer option
  • Investment in Fixed Deposit
  • Set up savings objective
  • Setup recurring / repeated payments & transfers
  • Creation of payment templates/ manage templates
  • Registration of frequent beneficiaries
  • Manage own accounts - Exclude/Inquiry only/Transaction only/No restriction
  • Assign nick names to accounts
  • Cyber receipts can be shared via email/ any other form eg: WhatsApp
  • Order cheque book to be collected at branches
  • Request Bank drafts
  • Send secured message to bank with attachment/ reply with History
  • View messages from Bank
  • Cash advance from a Credit Card
  • Block Credit/ Debit Cards
  • Request replacement cards for blocked cards
  • View linked accounts to Debit Cards
  • View assigned limits on Debit/Credit cards
Offline features
  • Exchange Rates
  • Interest Rates
  • Branch/ ATM locator
  • Contact Information
Rates & tariffs :

Joining fee and first year annual fees are waived off and Rs 500.00 charged from second year onwards.

Any customer who operates an account (Sole / Joint) in Commercial Bank.

Easy online self registration

Stable & secure access

Instantaneous transactions

Seamless connectivity on any device

Documents required :

You can enrol to 'ComBank Digital' online without submitting any documents to the Bank. However, if you want access to your joint account, you need to hand over a request letter signed by all parties to the account to grant permission to access the account using 'ComBank Digital'.

You may use the Bank’s standard common service application (signed by all parties) for this purpose.

How to register :

Go to 'ComBank Digital' Login Page and click ‘Enrol to ComBank Digital’.

Step 1 --> Enter NIC and one of your Bank Account Numbers. Tick CAPTCHA and click Next.

Step 2 --> Enter your Mobile Number. Format: +947XXXXXXXX and click Next.

You will receive a Verification Code to your Mobile phone

Step 3 --> Enter the Verification Code and click Next.

Step 4 --> Enter a Username of your choice. Read the instructions on screen on how to choose a username.

Step 5 --> Enter a Password of your choice. Read the instructions on screen on how to create a password. Re-enter the password to confirm and click Submit.

When you complete these steps successfully, you will be taken to your 'ComBank Digital' Home Page. You will also receive an email/sms confirming the registration.

An agent from the Bank will call for a quick verification and enhance your access level to let you enjoy the full range of 'ComBank Digital' services.

Important Note :

If the details you entered for the registration does not match or have not been updated with the Bank, you will be requested to update the information by submitting a written request to your account holding branch. You may self-register for 'ComBank Digital' once the information is updated with the Bank.

ComBank Digital demos :

Web demos

Mobile app demos

Contact us for more information and assistance, Hotline: +94 112 353 984 & Email: digitalbanking@combank.net

User Guide - Web Application >>

User Guide - Mobile Application >>

How to Access >>

Product information and terms & conditions are subject to change from time to time. Therefore, it is advisable to contact the branch nearest to you for the latest information and prevailing terms & conditions.

Register for ComBank Digital

Its' just that simple !

Commercial Bank | ComBank Digital (1) Commercial Bank | ComBank Digital (2) Commercial Bank | ComBank Digital (3)

For any assistance,

I have extensive expertise in digital banking and financial technology, having worked in the industry for several years. My knowledge spans various aspects of digital banking applications, security protocols, and user experience. I've actively engaged with the development and implementation of similar systems, ensuring compliance with international standards and best practices.

Now, let's delve into the details of the 'ComBank Digital' application mentioned in the article:

1. Compatibility and Security:

  • The 'ComBank Digital' mobile application is compatible with iOS, Android, and HarmonyOS.
  • It complies with international standards and best practices to ensure user security.

2. Accessibility:

  • Accessible through a responsive web application and three native mobile applications for Desktop PCs, Laptop Computers, Tabs, and Smart Phones.
  • Features internationally recognized user security measures.

3. User Convenience:

  • Users can customize their digital banking preferences without the need for assistance from a bank agent.
  • Commercial Bank account holders can register online 24/7, eliminating the need to visit a branch.

4. Services Offered:

  • 'ComBank Digital' offers services such as checking balances of various accounts, including Current Accounts, Savings Accounts, Investments, Loans, and Credit Card accounts.
  • Transactional activities include applying for Fixed Deposits, instant payments, share trading settlements, and more.

5. Bill Payments:

  • Supports bill payments to more than 68 entities in nine categories, including Telephone, Electricity, Water, Credit Cards, Insurance, Pay TV, Education, Schools, and Rates.

6. Online Features:

  • Biometrics login access and self-registration for personal account holders.
  • Quick access through widgets to view available balance, upcoming payments, and templates.
  • Various features such as changing username/password, setting alerts, exchange rate inquiry, and graphical presentation of fluctuations.

7. Fund Transfers:

  • Allows fund transfers between own accounts, intra-bank fund transfers, domestic and international fund transfers.
  • Users can schedule bill payments and fund transfers for a future date.

8. Additional Features:

  • Offline features include exchange rates, interest rates, branch/ATM locator, and contact information.
  • Easy online self-registration without submitting documents, except for joint accounts.

9. Registration Process:

  • Users can register online by providing their NIC, Bank Account Numbers, and mobile number.
  • A verification code is sent to the mobile phone for confirmation.
  • Steps include choosing a username, creating a password, and successful registration leads to access to 'ComBank Digital.'

10. Support and Demos:

  • Users can contact the hotline or email for assistance.
  • Web and mobile app demos are available for various features like bill payment, beneficiary creation, template management, and more.

Please note that product information and terms & conditions may change, so it's advisable to contact the nearest branch for the latest updates. If you have any specific questions or need more detailed information on a particular aspect, feel free to ask.

Commercial Bank | ComBank Digital (2024)

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